BrightHouse provides this website for use by its members and visitors. We understand that you value your personal privacy, and accordingly provide the information contained in this Privacy Policy to ensure you understand our practices and procedures, including what personally identifiable and non-personally identifiable information we may collect, how we collect and use that personally identifiable information, and how you may control your personally identifiable information.

Control of Personally Identifiable Information

Please contact us here to inquire about these and other data concerns. In the course of our services or as you otherwise submit to us through our website, we may collect personally identifiable information about you. We are committed to ensuring the privacy and protection of your personally identifiable information, and to ensuring that control over your personal data remains in your hands. As such you may request that we:

  • Explain to you the manner in which we use your personal information
  • Provide a copy of any information we have collected about you or that you have provided to us
  • Request that we delete any of your personal information
  • Request that we correct or otherwise amend your personal information
  • Stop contacting you (such as via newsletters, emails, etc.) using such information

To the extent that you have previously consented to our processing of your personal information, you may later withdraw that consent. We will also not retain your data for any longer than is reasonably necessary to achieve the purposes for which it was provided, will periodically erase old data in accordance with our data retention schedule, and in no case will we retain your data for an unreasonable period of time.

If you provided us your personal information through one of the forms on our website, we will generally only use that information with your explicit consent and in furtherance of our legitimate interests, which include sending you responsible marketing of and communications about our services, assessing your inquiry to be a member of our team, and ensuring that your data and our systems are secure.

If you provided us your personal information in connection with a contract for our services, we will use that information to provide you services under that contract and in accordance with the terms of that contract. The purposes for which we will use your data under any contract will be further detailed in the terms of that contract. We may also continue to use that information in furtherance of our legitimate interests, which include sending you responsible marketing of and communications about our services and ensuring that your data and our systems are secure. You may of course request that we cease using your data in any manner at any time.

To make any of the above requests, or to obtain additional information, please send us a communication marked “Privacy – Personally Identifiable Information” here.

If at any time you would like to unsubscribe from receiving future emails, you can email us here. You can also follow the instructions at the bottom of any marketing email you receive from us to unsubscribe or change your communication preferences.

Note, we are not responsible for removing information, including personally identifiable information, from third-party systems, lists, databases, etc., of any kind, if that information has already been shared with such third parties as permitted by this Privacy Policy.

Finally, in accordance with our routine business practice and record keeping, we may delete certain records that contain personally identifiable information you have submitted to us. We are under no obligation to store such personally identifiable information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personally identifiable information.

Non-Personally Identifiable Information – Collection and Use by BrightHouse
We may also collect and store non-personally identifiable information from our website users, which includes aggregate or anonymous information about user contact with and use of this website, through the use of cookies, pixel tags, clear gifs, etc. Examples of this type of non-personally identifiable information include which internet browser is being used to access this website, the type of computer operating and/or mobile application system or software and peripherals users are utilizing, how many users in a particular state visit this website on any particular day, whether and how users search for, find, or link to this website, time spent on and navigation of this website, etc.

Some of our advertisers and their providers may also set cookies when you click their banners. Any cookies received with banner ads are collected by those advertisers and their ad service providers. The advertiser’s privacy policy and, if applicable, that of its service provider govern the use of this information. We are not responsible for the privacy practices of such advertisers or ad service providers.

Note, if you have disabled cookies or refuse to accept cookies, some features of this website may not be accessible.